Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Keoma website and service (the "Service") operated by Kevin Jamolli ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By creating an account or using the Service, you confirm that you are at least 18 years old (or the age of legal majority in your jurisdiction), that you are a parent or legal guardian, and that you accept these Terms on behalf of yourself and your family members who use the Service. You are responsible for ensuring that your use of the Service complies with all applicable laws.

2. Eligibility

The Service is intended for use by parents and legal guardians on behalf of their children. You must be at least 18 years old to create an account. Children may only access the Service through accounts created and supervised by their parent or legal guardian. By creating a child profile, you represent and warrant that you have legal parental authority over that child.

3. Description of Service

Keoma is an AI-powered children's storytelling platform that allows parents to create personalized audio stories for their children. The Service includes story generation using artificial intelligence, text-to-speech audio narration, voice cloning, sound effects, music generation, and a community library. Content is generated by AI and may vary in quality. We make reasonable efforts to ensure content is age-appropriate, but we cannot guarantee perfection in every generated story.

4. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access to your account. You are responsible for all activity that occurs under your account, including activity by family members you have invited.

We reserve the right to suspend or terminate accounts that violate these Terms, are involved in fraudulent activity, or remain inactive for an extended period (12+ months).

5. AI-Generated Content

Stories and audio produced by the Service are generated by artificial intelligence. While we design our prompts and safety filters to produce child-appropriate content, AI outputs may occasionally contain unexpected or imperfect results. You acknowledge that AI-generated content is provided "as is" and may not always meet your expectations.

You are encouraged to review stories before sharing them with your children. We provide tools to edit stories after generation.

We do not guarantee the factual accuracy of any AI-generated narrative content. Stories are fictional works of entertainment.

6. Voice Cloning

By using the voice cloning feature, you consent to us processing your voice recording through our third-party text-to-speech provider (ElevenLabs) to create a synthetic voice model. You represent and warrant that you have the right to provide the voice sample (i.e., it is your own voice or you have obtained explicit consent from the voice owner).

Voice clones are used solely within the Service for narrating stories for your family. We do not use your voice data for any other purpose, share it with other users, or use it to train general-purpose AI models.

You may delete your voice clone at any time from the Voice Studio, which will trigger deletion of the associated voice sample and model within 30 days.

7. Acceptable Use

You agree not to use the Service to:

• Create content that is harmful, abusive, threatening, obscene, or inappropriate for children
• Attempt to bypass safety filters or generate content that violates our content policies
• Use voice cloning with voice samples from individuals who have not given their consent
• Reverse-engineer, decompile, or attempt to extract source code from the Service
• Use the Service for any commercial purpose other than personal family entertainment without our written permission

8. Intellectual Property

The Service, including its design, code, AI models, preset characters, worlds, and branding, is owned by us and protected by intellectual property laws. You may not copy, modify, or redistribute any part of the Service without permission.

Stories generated through the Service are created for your personal family use. You retain a non-exclusive license to use, share, and play stories generated for your account. You may share individual stories publicly via the community library feature.

Content you provide (voice samples, custom story inputs) remains yours. By uploading content, you grant us a limited license to process it solely for delivering the Service to you.

9. Subscriptions and Payments

Keoma offers free and paid subscription plans. Paid subscriptions are billed monthly through Stripe. By subscribing to a paid plan, you authorize recurring monthly charges to your payment method.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until then.

We may change pricing with 30 days' notice. Continued use after a price change constitutes acceptance. Existing subscribers will be notified by email.

Refund requests may be submitted within 14 days of a charge if you have not substantially used the Service during that billing period. EU consumers have the right to withdraw from the contract within 14 days of purchase, except where the service has been fully performed with your prior express consent.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Service. Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded under applicable law, including mandatory consumer protection rights in the EU.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or completely secure. This disclaimer does not affect your statutory rights as a consumer under EU law.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your violation of these Terms; (b) your use of the Service; (c) content you upload (including voice samples provided without proper consent); (d) your violation of any third-party rights.

13. Termination

You may delete your account at any time from the Settings page. Upon deletion, we will remove your personal data and your children's data in accordance with our Privacy Policy retention schedule.

We may suspend or terminate your access to the Service immediately if you violate these Terms, engage in activity that poses a security risk, or if required by law. We will notify you of the reason unless prohibited by law.

14. Governing Law

These Terms are governed by the laws of Switzerland. For users in the European Union, nothing in these Terms affects your rights under mandatory consumer protection laws of your country of residence, and you may bring claims in the courts of your country of residence. For all other users, disputes shall be subject to the exclusive jurisdiction of the courts of the Canton of Vaud, Switzerland.

15. Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. EU consumers may also use the European Commission's Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr). If informal resolution fails, disputes shall be resolved through the competent courts as described in the Governing Law section. We do not require mandatory arbitration for EU consumers.

16. Changes to These Terms

We may modify these Terms at any time. We will provide at least 30 days' notice of material changes by email or prominent notice within the Service. Your continued use after the effective date of changes constitutes acceptance. If you disagree with the changes, you may terminate your account before they take effect.

17. Contact

For questions about these Terms, contact us at: contact@keoma.app or write to: Kevin Jamolli, 1009 Pully, Switzerland.